Help Centre

Goals & Goal Tracking

NDIS plans are built around goals. Plannor lets you document each participant's goals from their NDIS plan, track progress over time, and generate outcome reports for plan reviews.

Adding a Goal

1
Open the participant's profile and click the "Goals" tab.
2
Click "+ Add Goal".
3
Fill in the goal details:
FieldNotes
Goal TitleShort title copied from the NDIS plan (e.g. "Improve independent living skills")
Goal DescriptionFull description — what the participant wants to achieve and why it matters to them
Goal CategoryDaily Activities, Social & Community, Employment, Health & Wellbeing, Learning, or Custom
Target DateWhen this goal should be achieved by (usually end of NDIS plan period)
Success IndicatorsObservable, measurable signs that the goal has been achieved
PriorityHigh / Medium / Low
4
Click "Save Goal".
plannor.com.au/participants/maria-santos/goals
Goals — Maria Santos
+ Add Goal
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Improve communication skills
Active
Due: 30 Jun 2025
Progress65%
Increase community participation
In Progress
Due: 31 Dec 2025
Progress30%
Independent cooking skills
Near Complete
Due: 31 Mar 2025
Progress90%

Recording Progress

Progress updates can be added directly to a goal or automatically linked from progress notes that reference the goal.

1
Click on a goal to expand it, then click "+ Add Progress Update".
2
Enter the update details:
FieldNotes
DateDate of the observed progress (defaults to today)
Progress LevelSlider from 0–100% or choose: Not Started / In Progress / Achieved / Paused
NotesWhat was observed, what strategies were used, any barriers
Recorded ByAuto-fills with the logged-in staff member's name
3
Click "Save Update". The goal's progress bar updates immediately.

When writing a progress note (after a shift), support workers can tag which goals were addressed during the session. This automatically adds a progress entry to the linked goal and keeps the evidence trail intact for plan reviews.

In the progress note form, expand the "Goals Addressed" section and tick all relevant goals. Each ticked goal gets an automatic progress update with the note content linked.

Goal Progress Report

Generate a summary of all goals and their progress for NDIS plan review meetings.

1
On the Goals tab, click "Export Goal Report" (top-right).
2
Choose the date range (typically the full plan period) and click "Generate PDF".
3
The PDF includes each goal, its current progress percentage, a timeline of updates, and the support worker's notes. Share this with the participant's LAC or planner.

Goal Statuses

StatusMeaning
Not StartedGoal added but no supports delivered toward it yet
In ProgressActive work happening; progress updates being recorded
AchievedGoal has been met — mark as achieved and add a completion note
PausedWork on this goal is on hold (e.g. participant is in hospital)
DiscontinuedGoal is no longer relevant; kept for history but removed from active view